Effective Date: 01/01/2020
Privacy Policy – ATS Dental Clinic
ATS Dental Clinic (referred to as “we”, “us”, “our”, or “ATS”) is the author and publisher of the internet resource [www.atsdentalclinic.com] (the “Website”) as well as any mobile applications, digital platforms, or services operated under our brand (collectively referred to as the “Services”).
This Privacy Policy explains how we collect, use, store, and safeguard personal information of individuals (“Users”, “you”) who access or use our Services. By accessing our Website, booking appointments, or otherwise sharing information with us, you agree to the practices outlined in this Privacy Policy and consent to the collection and use of your data as described herein.
If you do not agree with this Privacy Policy, please discontinue using our Services immediately.
1. Applicability & Legal Framework
This Privacy Policy is published in compliance with applicable Indian law, including:
- Section 43A of the Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Information Technology (Intermediaries Guidelines) Rules, 2011
2. Information We Collect
We may collect the following categories of information when you use our Services:
- Contact Information: Name, email, phone number, address.
- Demographic Data: Age, gender, location, pin code.
- Medical Data: Past medical history, diagnostic reports, prescriptions, treatment records, allergies, and medication history.
- Usage Data: Appointment history, feedback, browsing activity on our Website/App.
- Payment Data: If you make online payments, we may collect card/bank details strictly for billing and transaction purposes.
- Other Voluntary Information: Any details you choose to provide through email, chat, forms, or surveys.
Information available in the public domain or accessible under the Right to Information Act, 2005, is not considered personal or sensitive data.
3. Purpose of Collecting Information
Your information may be used for:
- Delivering dental and healthcare services.
- Appointment scheduling and patient record management.
- Contacting you for reminders, updates, or promotional offers.
- Research, analytics, and quality improvement (in anonymized form).
- Processing payments and invoices.
- Compliance with legal or regulatory requirements.
4. Sharing of Information
We do not sell or rent your personal information. However, information may be shared:
- With our doctors, staff, and authorized partners, solely for providing treatment and services.
- With third-party vendors (e.g., payment gateways, diagnostic labs) under strict confidentiality obligations.
- When required by law enforcement, courts, or government authorities.
- To protect the rights, safety, and property of ATS Dental Clinic, its staff, patients, or the public.
5. Security of Information
We take industry-standard security measures to protect your personal and medical data. This includes:
- Encryption and secure servers for digital records.
- Access control to ensure only authorized personnel handle sensitive data.
- Regular audits and monitoring for potential security risks.
Please note: While we take all reasonable steps, no method of data transmission or storage can guarantee 100% security.
6. Data Retention
We retain patient records and personal information for as long as required:
- To provide Services,
- To comply with medical/legal requirements, or
- As mandated by Indian law.
You may request corrections or deletion of your information by contacting us (see Section 9).
7. Use of Cookies & Tracking
Our Website may use cookies and similar technologies to:
- Enhance user experience,
- Remember preferences, and
- Analyse website traffic.
Cookies do not store sensitive personal data. You can disable them in your browser settings, but some features may not function properly.
8. Third-Party Links & Integrations
Our Services may include links or integrations with third-party websites (e.g., social media, payment gateways). ATS Dental Clinic is not responsible for the privacy practices of external websites. We encourage you to read their respective privacy policies.
9. Your Rights
As a user, you have the right to:
- Access and review the personal data we hold about you.
- Request corrections to inaccurate or outdated data.
- Withdraw consent for non-essential data processing.
- Request deletion of your data (subject to legal obligations).
To exercise these rights, contact us using the details below.
10. Confidentiality & Account Security
- Your account and password (if applicable) are your responsibility.
- ATS Dental Clinic cannot be held liable for unauthorized access due to user negligence (e.g., sharing login details, insecure devices).
- Any suspected misuse should be reported immediately.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technological, or business changes. Updated policies will be posted on our Website, and continued use of Services after such updates will constitute your acceptance.
12. Contact Information
If you have questions or concerns about this Privacy Policy or our handling of your information, please contact us:
ATS Dental Clinic
📍 Address: No.6 First floor 200 feet radial road ,Thoraipakkam Chennai 600097
📞 Phone: 8248012987
📧 Email: atsdentalclinic@gmailcom
Consent
By accessing our Website, App, or Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, storage, and use of your information in accordance with this policy